(10 Jun 2026, 11:58 am)Nerd4321 wrote Sorry if this sounds harsh

But thats pathetic response to customers 


People need to plan these things in advance and GNE response is to say "yea u can wait till next week cant you"

Thats a company saying that they would rather sit and watch people be mad at them 

Why not do it straight away when the works were announced. They did it with Eldon Square being announced as closed as the post was put up the same day (if I remember) 


So why wait until next week to tell your customers this is whats happening with your services then to sort it out straight away

It depends if GoNorthEast knew about it beforehand. The Eldon Square stuff was done in partnership with the operators.

I wouldn't be surprised one bit if GoNorthEast found out the same day that we found out about the closures and they didn't actually and still don't have a plan yet. It wouldn't be the first time.

Note that Arriva, Nexus and Stagecoach haven't mentioned anything yet about it either.