(Yesterday, 6:52 pm)Adrian wrote Based on a website? Stagecoach and Arriva should have been sacked off years ago if that was the barometer of running a bus service!
I clicked Metro on the home page and then there's a timetable selector. Took about 10 seconds at most.
The timetables option on the site works just as well. Open it up, hit the icon to find your location, then navigate to and select the nearest stop. This is pretty much the same as what I'd do in the GNE app, though it's nice to have the Metro stops badged differently. I do think it's a shame that National Rail stuff doesn't appear on there yet, as that would be pretty easy to implement, and also add some consistency with that information being displayed for departures and the journey planner modes.
I think the From and To search boxes could be a lot more intuitive. I find that sometimes the most accurate result is further down the list than it should be, but the ability to search based on postcodes or street names is actually a lot easier. It's also what a lot of irregular users will have to hand, rather than knowing names of stops, etc.
I also dislike that Grn is used for the green Metro line. That might be the case internally, but it's best not to confuse customers with internal acronyms or codes.
From personal use I disagree strongly.
If I click a link saying Timetables, then I want a list of timetables (or an option to search for a route for the timetable). I don't be dealing with maps - period and having to find bus stops, clicking route numbers, clicking a download button (if it actually exists) and then having a tiny box because the map that I don't want is being prioritised and it's unusable because it's a shared corridor anyway.
If people want to use a map, then that's their choice - it shouldn't be forced.
Is it really that difficult to do something like: https://www.bvg.de/en/connections/route-overview (The German version has downloadable timetables aswell)