(5 hours ago)Iamtheone8483748 wrote GNEs 16/16A. Somehow with or without traffic the buses are constantly late, a lot up to 20 minutes late. Constant breakdowns. Despite double deckers being needed, I feel they don't suit the route as there are so many elderly and disabled people who can not go upstairs, making the downstairs extremely crowded when the upstairs could be empty..

Completely agreed. Ive tried to use it many times as a cross town service for medical appointments in consett (Shotley Bridge to Leadgate) and had to get a taxi due to delays. Some people do use it from end to end due to occasional reliability issues with the X15 but not often.