(09 Jul 2026, 7:51 pm)Adrian wrote The sham consultation process is referenced somewhere in the Franchising Scheme Assessment. From people I've spoken with, I know that NEMSA are well aware of the frustrations with it.

It was part of the charter that was brought in with the Bus Service Improvement Plan a couple years ago. You know, the 'new way of working' that was supposed to turn things around *rolls eyes*

Charter is here: https://www.northeast-ca.gov.uk/passengercharter

I dont agree with the choices in that consutlation, but why was it a sham?

The operator wanted to reallocate resource, asked the public its thoughts and got the feedback it needed to make a decision. 

I guarantee 100% that at some point in the new world , NEMSA will need to make a similar choice of reallocating resource where they think its best needed- Happens all the time in TfL. In fact, its happening right now! 
https://www.standard.co.uk/news/transpor...89075.html

I'm genuinely looking forward to how they communicate what may be percieved as bad news regarding buses, as so far theyve had it very very easy.