(09 Sep 2026, 6:14 pm)DaveFromUpNorth wrote Report it and send your complaint via email and follow up with a FOI request a month later

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If it is a private and exclusive for HMRC only should it not show as Private Hire at the front or contract hire etc and why is the service funded by the taxpayer (council not central government) 

If it is private hire.... and you have a hidden disability etc .... was your disabled / concessionary pass accepted as payment? 

And not the private hire agreement?

(01 Oct 2026, 9:31 pm)NEtransport wrote Seems like the 960 is now operating the full route - assume either Nexus or the company have took action.

Yes, a friend of mine boarded in Jarrow and travelled to Shields, and nothing was said by the driver,