From what I witnessed in Eldon Square today, GNE have made a grave error in judgement about not running more stuff into Newcastle. At one point the queue for the 21 was out of the top end of the bus station blending in with the queues for other Gateshead services. Felt sorry for those that couldn’t board the bus they needed home because it was full with those heading to Gateshead. Unrelated but the 16:10 X10 left people at Gateshead having come in with a full standing load. Piss poor performance all round