(08 Mar 2014, 3:03 pm)VolvoMarkII wrote Lets not forget, whilst we all debate how poor Arriva are and give the company torrents of abuse for how poor they are in our eyes, it is only recently they have converted the X93 to double deck operation (on paper yes), which should have happened years ago, so that in itself shows signs of improvement. You cant raise a sinking ship in one day, as they say. Arriva are crawling back from a position of being one of the worst operators in the area and it takes a long time to get any confidence back.
I'd certainly agree with that.