Part of the problem during last years peak season operation on the X93 seemed to be the demanding timetable, over a challenging route. Drivers were having to punish their vehicles just in order to keep some sort of time. The classic example of this was allowing something like 5 minutes between trips at MBS? How anyone a full bus, even a single Decker, to be disembarked and re-loaded wanted to have a go at it! Then allow for the drivers "comfort" and you'll see what I mean. Then there was the issue of timings on the route? I understand there was just under an hour allowed between Whitby and Scarborough? Challenging by car but just how was this possible taking a large vehicle into and out of Robin Hoods Bay/Fylingthorpe, vehicles (the E400's) that often struggled with the climbs into and out of said villages; of course you then need to factor in the issues of off-loading and loading passengers, not only at MBS but Scarborough and Whitby.
That's just a part of it? What about traffic conditions and accidents along the tour? Whitby to M'bro isn't so bad but I don't see an alternative on the Scarborough section?
OK we live in a world of economic necessity and what have you and can understand, in part, how Arriva planned, operated and tried to manage the route but the bottom line is that it cost them money in lost revenue through disgruntled passengers and what must have been exacerbated running costs in terms of keeping the vehicles on the road? I hope they have listened and that the "enhanced" timetable due to start shortly reflects this.