(18 Apr 2014, 2:06 pm)citaro5284 wrote Unfortunately, if the way we all buy tickets change and information for services is readily available by other means, ticket offices will not be needed and the stark reality is the staff is not required either.

I travel quite a bit on East Coast and I have only once been into the travel office at Central, normally buy tickets via website and print@home.

Interesting point.

I know Central Station is currently undergoing modernisation work and I have noticed that the ticket office that was previously at Central Station isn't there anymore. Does anyone know if a 'temporary replacement' has been set up anywhere at Central? If not, it could suggest quite a lot about the amount of people actually using it...