(18 Apr 2014, 6:22 pm)tyresmoke wrote Got to agree here, some of our customers still think the Cadets are brand new because they see a nice clean, recently (ish) refurbished bus! Despite the fact they're 14 years old now.

One thing I've noticed when travelling on SNE 27740, is that passengers seemingly think there's a correlation between leather seating and the bus being new.
I'd argue that it's not really a new bus anymore (given that so many new buses have been introduced to SNE's fleet since), but on almost every occasion when I've travelled on it, I've heard an older person mention that it's a new bus because of the leather seats.

Can't remember now, but I'm fairly sure that Arriva's "Max" upgrade has leather seating involved in the bundle too? Could only assume that they're on the same wavelength as customers in that respect, if so.