(18 Apr 2014, 5:03 pm)Marcus wrote Hi all,
I just thought it would be nice to post a thread; I've chosen the topic to be Employee Issues, like if a driver or someone on the phone in Customer Services has been rude to you or something, then you could post the story here and discuss it or share similar incidents; just sort of release a bit of built-up frustration. At the end of the day, a problem shared is a problem halved. In the past I've had several issues where GNE people have been rude to me, and I think it will be interesting to see a few other stories. But, any sort of story from any company; GNE, ANE (or United), SNE (or Busways) or independant operators.
I'd like to make it clear that nobody is allowed to tell anybody their story is a) fake, b) untrue, c) exaggerated, d) not worth whining about. I of all people enjoy a good old moan to release a bit of frustration, so feel free to post whatever sort of story you want.
Cheers,
Marcus
This would probably be covered by the 'Customer Services thread' I created in the Bus Infrastructure & Management forum the other day? I could merge the two if you have no objections?
My reasoning for creating a thread there was to share the Good and the Bad, rather than just the bad. I was also conscious that it was to cover any bus operator in the North East, not just one.
