(18 Apr 2014, 9:10 pm)Marcus wrote Exactly. They pay her to sit and read a newpaper, I mean, does she even have the authority to throw someone out? She gives half an answer to anyone who inquires, and in some cases doesn't even look up from her newspaper. I recommend going in for yourself just to see how bad the customer service is there. What if she does it again, do you have any good advice on stuff like comebacks? Should I just say, if she's rude again, perhaps; 'would you like me to refer this to your supervisor', or 'just be grateful your in a job, you can lose it faster than you got it'?
I always stick to a firm line that nobody deserves to be abused for doing their job, no matter how bad you perceive them to be doing the said job. That being said, the best option is to always walk away from it, and report it via the formal channels. Doing anything else is simply putting yourself in the position of having some level of blame attributed to you.
