(21 Apr 2014, 2:12 pm)robisdave wrote Frankly that is just a joke! People do not choose to travel with Arriva to have to spend half their day waiting at the roadside while replacement vehicles are sourced from miles away. This though is Arriva's answer to everything they do, it's all about money not the customer.
Totally agree Robisdave. Everything is run for THEIR convenience not the customers.