(21 Apr 2014, 7:01 pm)buznut wrote Many Thanks for the insight tyresmoke.....
I presume refueling & cleaning is done by maintineance team.What is the setup on that aspect of the business.Does a night shift operate to service vehicles when off road?
I believe there is an engineering presence overnight yes, though its just for basic stuff like vehicle inspections, any maintenance is done during the day. Most depots now have a reduced PVR on Saturdays as well as Sundays which facilitates two days to do maintenance on a higher number of vehicles too.
(21 Apr 2014, 7:12 pm)robisdave wrote It's all interesting but running with such resources whilst it has to work from financial point of view often doesn't work in reality particularly when something like lost mileage is talked about or are the service and service frequencies designed in such a way to accommodate this? Maybe Arriva are warming now to the idea that all these tight running times etc are in fact detrimental and at times, costly, to providing an effective and customer satisfying service.
Running times are a lot better at Arriva than Stagecoach (in my experience) and any problems seem to be sorted a lot quicker by the pro-active commercial team. Extra resources are put in where required too, something which Stagecoach won't do lightly... They're more about adjusting times by a minute or two here and there, which doesn't really give any material gain.