(21 Apr 2014, 7:12 pm)robisdave wrote It's all interesting but running with such resources whilst it has to work from financial point of view often doesn't work in reality particularly when something like lost mileage is talked about or are the service and service frequencies designed in such a way to accommodate this? Maybe Arriva are warming now to the idea that all these tight running times etc are in fact detrimental and at times, costly, to providing an effective and customer satisfying service.
That's a commercial business for you though. Cost cutting to the maximum to maintain a profit margin. This isn't unique to Arriva, or even the Transport industry actually. Everyone is at it, but that doesn't make it right.