(16 Mar 2014, 4:12 pm)Kuyoyo wrote But how can you design bus stations for occasional 'issues' like late buses? The simple matter is you can't.

The issue with Middlesbrough is the fact some drivers (for all companies not just one) seem only to be able to try using Stand 11 (the one slap bang in the middle of the horseshoe) to set down (it is the official set-down stand) however when you've got buses turning up all the time, there's plenty more stands to be used. The only other problem is the doors - the 'In' and 'Out' way doesn't work in my mind and all stands (bar stand 1/2/20/21 as those bring issues) should have been done with one set of double doors as on Stand 11. Although the key problem is the fact the refurbishment was done on the cheap (hence the reason it was completed 2 weeks earlier than originally forecast and the door issues were there on the first day).