The SB3000s on the 685 route were notoriously 'unreliable' - at least by the time they were withdrawn.
Agreed they were comfortable, but, when they don't turn up on time (and sometimes not at all) the passengers complained.
At the time, Stagecoach were running 'buses' (rather than coaches) and they didn't suit the passengers either.
Now Arriva are running low-floor 'buses' but with leather seats - which doesn't suit the passengers (as the seats are slippery and there are no seatbelts - which the coaches had).
RE: Arriva North East - Latest