(26 Apr 2014, 9:43 pm)robisdave15 wrote I apologise if I upset anyone along the way but such is life. My interpretation of "improving" a service though is buses that run to time and can be relied on; at present that's not what is happening on the 93's. Statistics may say otherwise but facts blow a hole in that? I've read what is posted here, listened to other people's tales of woe and experienced it at first hand! It's a fact that if it wasn't for the efforts of the Whitby based operating staff it would have been worse than it has been. Until recently, for example (the last round of service changes) they were sent every poor vehicle that Redcar could manage and breakdowns/service failures were rife, now thankfully with the introduction of Pulsars in the x4/4 and these B7's - such as they are - on the X93 then things might just be looking up? I've not yet seen the new 'summer' timetable for the 93, just hope those at Arriva have provided a sensible timetable for a change.

I don't think you're particularly upsetting anyone, but it is coming across as if you have an agenda against the X93. For the issues you appear to having, I think you should either take them up via Arriva's escalation procedure. If you're still not satisfied, there's either Bus Users UK, or even still; the Traffic Commissioner. Repeatedly posting how dissatisfied with the X93 is not going to resolve the issue for you.

(26 Apr 2014, 11:18 am)VolvoMarkII wrote I can view live data 7 days a week...

If you try and use it 7 days a week, no doubt you'll find it's rather intermittent. I often find that it can't locate buses anywhere for periods of time, then suddenly it can find everything.

Can only assume it's the infrastructure at fault, as I've replicated the issue on multiple devices, locations, and over mobile data & WiFi.

Another thing I've noticed is that when the bus goes through a signal black spot, it disappears from the map altogether, rather than showing it's last position until it regains signal. I realise this is because I've got it set to show live buses only, but you'd expect there to be something there to show buses with a last contact time of < 3 minutes for example.