I made a point about corridors and buses using it - being percieved badly like in the case of the 21 or 27. If buses along that corridor have the same start and end point, disruption causes chaos for that entire route.
If there is a corridor but buses have a different start point, but the same end point, disruption or perception isnt as bad. If there are problems in say Cleadon, then the impact will be only felt by the 35, other routes along Newcastle Road wont be affected.
As for the point about Daniel chosing the X3 over the 35, I reckon your in a minority. I dont imagine normal passengers wait 5-10 mins to get there 1 min quicker
RE: Go North East