(05 May 2014, 5:10 pm)robisdave15 wrote What G-CTPN says shows the "dark" side of the X93 route and one of a number of issues that Arriva face with its operation, accidents bring another, particularly on the Whitby-Scarborough section, where there is no 'short' diversion route. Our seasonal, and no so seasonal weather adds to the mix also? If it had been raining this morning my guess is 4655 would have coped (no I'm not defending them!). Arriva dug themselves a hole when they closed Loftus as operating out-station some distance from the parent depot just doesn't work, as they are now realising. There are many issues for any operator to face, the prime one of course, making a route pay and even thought loadings today were high I bet it doesn't attract the revenue that Arriva, indeed any operator would like.
I'm not defending Arriva either but I do believe that Stagecoach or GNE would cope better but still be terrible, it's a difficult route to operate but Arriva just don't really care in my eyes because as mentioned there is lack of competition.
God forbid the route goes MAX or Sapphire.