(06 May 2014, 6:17 pm)robisdave15 wrote That's as far as I'm going Roland? Have written the letter, ripped it up and binned it! Not going to solve anything. I'll keep my eyes on them over the summer.
I think you should have sent it. You have a right, as a passenger, to air your issues directly. The issues are also valid.
The more pressure that is put on the company, the more likely something will happen at Redcar and some changes will be enforced.
After all, whilst he may be the MD, I very much doubt he is aware of every single ongoing issue.