(06 May 2014, 8:35 pm)robisdave15 wrote Herein lies part of the problem? A) we suffer down this coast with such variable weather and B) on a weekend/Bank Holiday there isn't much in the way of 'management' regulating services; we live, sadly, in a world of limited resources and variable factors, for example if it had been raining yesterday 4655 would have coped and if we hadn't opted to try for Whitby I'd have been none the wiser!! I'm nit excusing them, just trying to see the bigger picture.
It's not a problem that is unique to ANE as the same thing happens with Northern Rail. The units they use can't cope with the loadings as soon as the sun comes out, passengers are frequently left behind, indeed there are instances where they have had to provide rail replacement coaches from/to Redcar and Saltburn to alleviate overcrowding. Of course they're in more of a fixed position in that they can't do anything about it.
I was worried about potential overloading on the X4s as soon as they start to grow so it will be interesting to see how that route does, alongside the long discussed issues with the X93. Ultimately there is a common denominator across the two, though!