BJ10VUS 25 May 2014, 1:24 pm #465 BJ10VUS BJ10VUS BJ10VUS Posts: 850 Threads: 1 Joined: Apr 2013 Reputation: 0 RE: Go North East - Latest (25 May 2014, 1:23 pm)northern156 wrote Oh dear. We've had this problem in the past with Arriva. Worth an email to Customer Services? Probably... like I say, it might be a one-off, but if it's not, then definately!