(08 Jun 2014, 7:05 pm)Andreos Constantopolous wrote I probably should have been clearer when I mentioned 'change' in the first post - in the context, that nowt has changed in regards to a patchy network, that doesn't meet all of the advertised blurb.
It has changed, in the context the problems seem to have moved from one batch of vehicles to another.
If it is a third party who are at fault, hopefully GNE and the other operators will look at the fine print in the terms & conditions.
http://www.icomera.com/solutions/east-coast-uk/ The firm mentioned by Dan, are also responsible for managing East Coast Trains WiFi.
A quick look on the East Coast twitter feed, paints the picture.
Having used it both in First Class and Standard, there is a massive difference in quality. No idea how or why.
With regards to the difference in each class. I've noticed this too, and I put it down to the access points in the 1st class coaches having a higher priority for traffic through the gateway. I'd imagine it's one gateway per train, rather than one per access point??
It's a bit worrying that there's nothing in the conditions of carriage with regards to WiFi, especially when they're now marketing services with that as a key feature. If someone purchased an angel saver with the aim to turn 2 hours worth of commuting each day into productive time, i.e. working over VPN, then there'd be potential for a loss of earnings claim.
On a more positive note, it's worth adding praise that GNE have now added a formal policy to support breast feeding. I wish more companies would do the same.