(11 Jun 2014, 6:14 pm)citaro5284 wrote My point is that customers do not tell GNE fleet numbers when they are on vehicles. Most vehicles have them on front, side and rear so if you want to make a complaint, why not just look when you get off the bus and it will tell you what bus you have been on, then you will know what Angel you have been on, even if they come in three's....
Aye no worries. Was just a suggestion as unique identifiers are good things in my book.
(11 Jun 2014, 6:14 pm)Drifter60 wrote I'm sure on FB the GNE team usually ask for fleet number in most incidents? Or they used to? And as aureolin points out, buses can end up running together, so how can GNE ever find out which driver is fault or which bus has faulty wifi etc.
They do. Had a quick glance on their Facebook page, and they asked a customer here. I've been asked for it when reporting WiFi issues too. I can understand both arguments to be honest. I just like making life easier for me, as I'm unable to report things like broken WiFi, because by the time I've gotten off the bus and ran for the next one, I've forgotten the fleet number.
