(13 Jun 2014, 7:55 pm)Dan wrote Arriva has less money to pay out with "MAX", as they don't have to retro fit power sockets - a fairly difficult (and expensive) job, as I understand it? That's the main difference between "MAX" and "Sapphire" anyway.
Also, with MAX the floors are not replaced like there are on Sapphire refurbishments. MAX is a local management initiative (NE & Yorks) and is a lot cheaper than Sapphire, whereas Sapphire is a UK wide initiative, which as has previously been said on here, with one team doing all the Sapphire launches.