(26 Jul 2014, 8:33 am)palatine3833 wrote If you were travelling towards Durham, the X2 only stops at the Cenotaph then Barley Mow as far as I'm aware anyway
http://liners.nexus.org.uk/22952.pdf
It's listed to stop at Birtley on the timetable at the stop. Perhaps one you can chase up...in addition to the POP cards, of course!
Does seem the depot fails to tell drivers one or two things that are crucial to know - one bad experience for a customer can resort to them making alternative arrangements for travel, especially when there is (heavy) competition in the area... It's not great if drivers are unaware of where a service stops, or the ticketing options available on that service.
(26 Jul 2014, 8:35 am)palatine3833 wrote The reason the tickets seem similar is because Arriva now use the new version of the Wayfarer machines that used to be used by other operators. Although they aren't brilliant, they certainly have a few benefits over the ERG model which GNE have (including GPS that works)
Good job other hardware can be used to ensure that all vehicles can be traced! We've already discussed Arriva's system for real time information being less than ideal - Go North East won't have this problem.
Personally not a fan of the Wayfarer machines Arriva use.