(28 Jul 2014, 7:02 pm)aureolin wrote They know exactly what they've bid for as they've won the tender and signed the contract. It's their responsibility to ensure a contractually compliant service is ran.
It's probably an idea to drop an email to customerservices@nexus.org.uk if you see any non-compliant workings. Nexus have to take some responsibility here and it's important that such figures are recorded.
To be fair to GCT here, there's something flawed.
If I want a job done in my house I get quotes. But I don't award the job of repointing brickwork on my entire house to the company with 1 man and a mini grinder...its just common bloody sense