(31 Jul 2014, 4:55 pm)Roland Pratt wrote To be fair to Arriva, what colour LEDs new buses are going to have is not the sort of question they are going to expect to be asked. Its when they get service information wrong that its pitiful.
But are you suggesting the phrase 'I am guessing' is acceptable to be used on a public Facebook page, when customers expect that the person(s) answering questions will know the answer - whatever is thrown at them?