(05 Aug 2014, 5:07 am)Dan wrote Obviously?
If they didn't want people buying the ticket, they wouldn't have it available... It is there to be bought and to compete with competition from Arriva on their 2x services.
If Go North East kept quiet about this ticket, then custom could be lost to Arriva whilst these customers are under the impression that GNE's fares are ludicrously expensive.
Well have you ever seen Customer Services tell anyone about the East Durham Saver?
Why didn't customer services inform the customer about this ticket?
Many a time I've commented on posts when people have been offered Buzzfares instead of this ticket.
Infact I'm struggling to remember when GNE last mentioned purchasing a route saver over the Buzzfares.
Also, didn't it take some time to get Buzzfares on the M-Ticket app?
From a business point of view, if you can upsell the customer the highest priced product possibly then that is in turn more profits. Particularly when the customer is still saving money from buying the equivalent single fares.