(25 Aug 2014, 3:25 pm)NEBCD Malarkey wrote Email which I have just Received from Go North East Customer Services, See Wellsey even on Bank Holiday Monday, Go North East respond to Customer Complaints, Plus I only emailed them Late Saturday Evening.
Dear Adam
We are sorry that you have had reason to contact us to complain about the late running of our services. The details of your complaint have been forwarded to the depot manager for investigation and to monitor these service to improve reliability. We apologise for any inconvenience this has caused you.
Yours sincerely
Christine
Customer Services
Fair enough, I'm just sceptical of how much of a difference it makes in the grand scheme of things