They're like two crows pecking at roadkill - one little sniff and they pounce!
Derek Sharp > Go North East 2 hours ago · does anyone on this "site" ever answer a question for a customer ? ive even sent you an e mail 3 days ago and still not had a reply.....the service just like the bus timetable is absolutely shocking......totally unimpressed... Like Tanya Cunningham likes this.
Go North East Hi Derek - yes, we respond to queries as efficiently as we can. I've also checked our e-mails and there's nothing in your name. What can I help you with? Like · 1 · 2 hours ago
Derek Sharp well I can assure you that I sent an e mail enquiry 3 days ago but someone has obviously deleted it Like · 2 hours ago
Go North East That's a very serious accusation to make, Derek. Can you please confirm which e-mail address it was sent to? Also, is there anything I can help you with on this
page? Like · 1 · 2 hours ago
Ian Hignett As it takes up to 5 days to get a reply from an email it is hardly surprising that you haven't had a reply. Like · 1 · 2 hours ago
Derek Sharp your right go north east it is a serious accusation to make and it is also a true one . surely in this day and age an email could be answered within the same day
at least. I have since deleted the email I sent as I got no reply from it after the first day and I tend to get at least 30 emails a day with my business but it was sent on monday at around 4-00 pm. too late now though
I needed the information for an important business meeting on Wednesday...... Like · 1 hour ago
Andy Clifford how is that possible checking cctv etc Like · 1 hour ago
Andy Clifford why delete it it would only go in your sent folder Edited · Like · 58 minutes ago
Ian Hignett As you haven't stated the nature of the original complaint, it will be unknown at this stage whether the matter would have had to be passed to another section for investigation. If this is the case it will
obviously take longer. I am at a loss to understand why you would delete an unanswered email, surely you keep it for reference until you get a reply. Like · 1 · 53 minutes ago
Derek Sharp ian hignett....it wasnt a complaint it was simply an enquiry as to the times of a particular bus route and the cost of a 3 zone day pass.....also i delete all emails
after a short time in order to prioritise my
day.......andy clifford what has cctv got to do with a simple e mail enquiry ??? Like · 3 minutes ago
RE: Anything and Everything :)