(28 Aug 2014, 2:58 pm)Tom wrote I bought it on the 530, 555 and 800 respectively. So why should I be charged double the price?
Unfortunately 555 & 800 are Central / Southern Lakes Zones and the Explorer promotion is taking place in the Barrow and West Cumbria Zones. The 530 is is not so clear cut and I guess it will be based on the zone where you board the bus.
In my opinion Stagecoach have scored an own goal by trying to promote explorer in a selected part of Cumbria leading to customers in other parts of the county being disappointed by not receiving the same discounted rates.
Nothing lost in sending an email to customer services though you might get some gesture of good will from them.