(29 Aug 2014, 4:22 pm)Dan wrote Well... A smile or two wouldn't gan a miss in the mornings like!
In all seriousiness, I am pleased you enjoyed it and your look 'behind the scenes' of what we do, from the recruitment process, to the Risk Management Department and through to what we do at Bensham and what it takes to actually operate a bus service and the amount of staff involved in the background.
As you seen, in Risk there is so much going on, from checking tools for vibration, to risk assessments and Health and Safety Meetings. I believe you also sat in on a meeting about on the road accidents and how these figures can be reduced going forward by bringing quite a few of the different departments of the business into one room and for them to discuss there part of the project and what they can do.
When you came to Bensham, you saw the amount of staff based there along with the vast amount of roles which is covered in a Head Office Function from IT, payroll, revenue, service planning and Customer Services along with our roles with System Admin.
You saw how the Mix Telematics system worked along with how the destination displays are programmed and what we report to Go Ahead at Period End along with the associated KPI's - which is quite a bit.....