(31 Aug 2014, 3:15 pm)Jimmi wrote Even a slightly longer journey time can make people want to use a different service, like some people won't use service 5/5A between Darlington and Newton Aycliffe Town Centre which takes 4 minutes longer than service 7 even though waiting the extra few minutes for service 7 will get them there even later.
I think it can also increase at the same time though. I remember when I lived on the 50's route, they diverted it through Lambton and Ayton instead of Galleries direct to Chester le Street. Same passengers, but extra when it reached the two new stopping points. It didn't really add any time on to the journey itself, as it just ate into the sitting time it had at Chester le Street.