Today -
Trent Chipchase
Service X66(5341) saw me and my mam running to get on at metrocentre shut his doors and drove off 2minutes earlier than he should have done
Like · · 19 minutes ago via BlackBerry
Go North East I'm sorry to hear that, Trent. Please use the following form so we can investigate this: www.simplygo.com/contactusform
17 minutes ago · Like
Trent Chipchase Your company is a joke! You can't run buses on time(that's if they even run), you make up excuses, don't deal with any querys prperly
15 minutes ago · Like
Go North East Trent, unfortunately if you want feedback there is very little that can be done instantly. This is something that will need to be investigated.
13 minutes ago · Like
Trent Chipchase Even when I've previously submitted a complaint I've had either no response or a response which is a FOB OFF
11 minutes ago · Like
Go North East I'm sorry you feel that way, Trent. As you were informed on a previous occasion when I checked our system, we have responded to everything we've received from you. If you can provide me with specific instances when you believe you haven't received a response I can certainly look into this further for you.
Also, if you're unhappy with a response you receive I'd advise writing to us quoting the reference number asking for it to be escalated to the customer services manager.
Always bitching and moaning about a little thing...
RE: Anything and Everything :)
Ooo Friend, Bus Friend.