(09 Sep 2014, 8:08 pm)aureolin wrote But it'll never take away morons who think that they're invincible. Maybe it's a culture issue?

Perhaps, tho I'd say the younger drivers are more aware. All it takes now is one off the cuff comment taken the wrong way and its on Facebook and the driver is in for tea and biscuits.

They might dismiss it as 'gone mad culture' but its the reality. UK customer service has been woeful for years and now retail (and the service sector which GNE is part of) are now realising they have to up their game

Yeah I imagine its a rubbish job sometimes but so is retail, offices etc etc and if anyone acted in those places like 'some' drivers do they'd be on their arse. They need to realise they are no longer just drivers, they are customer service operatives too!