(12 Sep 2014, 8:51 am)GuyParkRoyal wrote I have been on the X10 when it has left the A19 at the Nissan turn off and gone via Washington towards the Black Bull at Wardley.due to traffic delays near testos. So the bus has not even gone in to the red zone but customers were charged the £1.70 extra.
If GNE want to charge this £1.70 for just touching the red zone then they need to play fait and refund the £1.70 when they divert via Washington.
A fair point I suppose although I'd argue since services X9/X10 traverse the entire Red Zone, north to south, the zone should be included in ticketing regardless of whether the bus stops or not.
My gripe about Buzzfare zones is the slimmer of green inserted between Linzford (Purple) and Hamsterley Mill (Cherry) which lasts all of one stop with no other buses, except from services 45 and 46, stopping. It is possible to catch service X71 from another stop located within the vicinity however it's unlikely that anyone uses this connection, partially because it's not advertised as such but mostly because the end destination points are the same. Arguably, at Testo, passengers have a greater choice of destinations.