(15 Sep 2014, 5:55 pm)Tom wrote Can we see it?
Don't say I don't give you owt!
Apologies for the time taken to respond but I have been awaiting the result of the investigation by the operator of the 37.
We actually received another complaint from a regular passenger of the service who was waiting for the 37 to arrive at Biddick Woods in the same incident that you referred to me. These two complaints were put to the operator (Central Taxis Gateshead) who have formally spoken with the driver involved. Additionally, all drivers of the service have been reminded of the need to serve the estate on all trips.
I would hope and expect that there will be no further repeats of this, but if there are, please do not hesitate to get in touch again.
Regards