Something I noticed a couple of weeks ago but forgot to ask. I have noticed on tickets (unsure if it is just key cards/concessionary passes) above the date area it states remaining £0.00. Does this information relate to key cards? The reason I ask is if a customer had a week's pass on there - for example a red zone pass - would it state the value of the ticket or so many days remaining?
Secondly, noticed yesterday on my ticket that when I scanned my pass, it states where I got on but not the end point. Any reason for this change? I know a while back GNE driver's used to ask where you were going (concessionary passes) before they printed a ticket but that ended at least a year ago. The only reason I could think would relate to concessionary fare reimbursement but unsure. Anyone know?
RE: Go North East - Latest