Dan 22 Sep 2014, 6:32 pm #276 Dan Site Administrator Dan Dan Website Posts: 18194 Threads: 220 Joined: Nov 2012 Reputation: 4 RE: Arriva North East - Latest (22 Sep 2014, 6:28 pm)aureolin wrote Check your junk folder. I reset mine the other day, and it came through pretty much instantly. And if that doesn't work, e-mail dan@northeastbuses.co.uk and I'll reset it manually.