(14 Oct 2014, 9:23 pm)G-CPTN wrote I have read (probably on Arriva), that wheelchair spaces are a 'legal' requirement, whereas pushchair spaces are a 'convenience', and passengers should expect to give up the pushchair space if required for a wheelchair.On a related note, Go North East is currently in the process of distributing "Buggy Guides" on its buses.
What happens if a second wheelchair passenger wants to board?
I can understand the driver not wanting to get involved in aggro (and subsequent delays), and I have always believed that the bus operator has an obligation to provide alternative transport (taxi?) if the wheelchair user cannot be accommodated (this might be company policy rather than legislation).
Any facts?
See:- Arriva case 2013.
Go North East:- Easy Access Guarantee
Will try and pick up one today at some point.