(12 Nov 2014, 10:34 pm)Andreos1 wrote Just on the wheelchair/taxi thing.

Tom Dodds did quote the number of times a taxi is ordered.
He may come on here and state the specific number per year (or if someone wants to listen again) - it ain't many at all.
Charlie Charlton was shocked at how small the actual number was.

However, the numbers affected with pushchairs is much bigger.
Just look at the social media pages.
However, what may lead to resentment amongst those with pushchairs, doesn't incur a fine or taxi.

It does not surprise me that the number of taxis ordered for Go North East is small, due to the nature of how the majority of the network is built up. Most of the network is built up as streamlined frequent services, meaning that a lot of disabled users tell the driver that s/he needn't ring for a taxi and they'll just get the next bus instead as it'll not be long before it turns up (I've experienced this said on many occasions - obviously more so in the past than now due to the irregularity of double decked vehicles turning up). Have to say I'd always take up the offer of a free taxi, but other people are different...