(23 Nov 2014, 1:36 pm)gtom wrote I haven't kept up with any posts because I have actual documented experience of it not working so I don't need remote software tracking. It doesn't work on the vast majority of the Angel fleet. I have a physical letter stating the fact.
Are you able to scan this to upload it to the forum, or send it to me personally?
It sounds rather unprofessional of a company to admit that something they offer as a 'perk' does not work at all, and I don't think Customer Services are actually in a position to say whether it works or not, because I don't think they have access to the remote software...
In short: whoever has said this is wrong. For the past month and a half, there have been little to no issues on any member of the fleet which is fitted with Wi-Fi. Icomera were still undertaking their audit prior to this for a good month or two judging by citaro5284's posts on the Latest threads at the time. At this point, there would have been some issues when Icomera were dealing with the issues bus by bus.