(31 Dec 2014, 3:58 pm)Dan wrote As far as I am aware, the Angel carries far more passengers than any other service in the North East. It is for this reason why I think Go North East is reluctant to make any changes to service 21, in case of any loss of patronage to competitors as a result of a possible bad decision.
Arriva is currently refurbishing buses to "MAX" specification, featuring the provision of free Wi-Fi and e-leather seats, for allocation to services X1/X2 (the latter of which, as you know, competes with Go North East's 21/X21 services). Arriva will quite rightly expect market growth from this upgrade in specification, and there is a pretty limited scope from which the market growth can come from... Go North East management isn't stupid, and will appreciate that there's a possibility for loss of custom, so I think they'll know that they can't sit back for much longer.
That is correct. I'm sure we had this conversation a while back, but I think some of us listed our top 10 most revenue-earning services from GNE. The Angel was at the top of everyone's list.
I have also been told on numerous occasions that it earns the most and is the most popular in terms of numbers.