(01 Jan 2015, 2:16 pm)tyresmoke wrote We do have mystery shoppers but we also have the Sapphire implementation team (people from various divisions) who travel around checking - they were in the North East a few weeks ago.... wonder what they thought of Ashington's offering??Probably got on one of the 57-reg ones in the morning arriving at their destination frozen and very late

Or got on a MAX E400, as the Sapphire one that should've been on was broken, and breathed a sigh of relief they didn't have to travel on said 57 reg Sapphire one
