(03 Jan 2015, 7:56 pm)MarcTheA4 wrote Used the Sapphire 7 the once with the Ashington X22 the other day too, neither of them were working, don't know why!
Two Sapphire experiences, I don't think it was working on 7509 either.
Is it possible there was no problem with the Sapphire WiFi and it could have possibly been your phone at fault as I can never connect to GNE WiFi on my phone.
Also the Sapphire routes in question have areas where mobile signal is poor so there is not a lot Arriva can do about that. I almost always get connected on Arriva service 7.