I have just been checking out the GNE fb page, following reports a bus was involved with an RTC on the A1231 at Peel.

There wasn't much on, but noticed a mention of an incident at Hall Lane yesterday and diversions affecting the 20/20A.
Apparently the 20/20A would be diverting via Hetton Road for a period.

Would love to know when the 20A started operating via Hall Lane. It goes nowhere near! At its nearest timing point to Hall Lane, it is at least a mile away.

Can accept the mistake being made once, but to repeat the mistake more than once and create the impression that the company isn't aware of the routes their services take - very poor.