(28 Jan 2015, 2:27 pm)Andreos1 wrote Not sure what it has to do with service changes, but I agree that some buses are looking tatty internally and externally.
There was the big push a few years back, when a lot of the vehicles were given the internal makeovers, but the blue scheme can look rough around the edges on some vehicles. The rattles from internal bodywork, fixtures and fittings can be annoying too.
If they still do mystery shopping, it would surely be reported.
If senior management used a range of services (they may well do) across the entire patch, into the estates, on busy shopping days etc., then surely improvements would be spotted and actioned.
However, if depots are operating under very tight financial and staffing constraints, then it may be that their main priority is keeping vehicles on the road - regardless of branding and regardless of how clean or tidy they are internally or externally.
Yeah some of the Prince Bishops Solar's I've been on recently have looked a tad scruffy with some of the yellow paint for the handles on top of the seats is showing through and some of the paint is flaking off on the handrails and I've been on Renown's before and there has been runs of paint on the back of the seats.