(16 Mar 2015, 1:06 pm)Jimmi wrote THE CARPHONE WARHOUSE IS ****
IS THIS MY LIFE NOW, TRYING TO FIND OUT WHERE THIS PHONE IS THAT I'M ALREADY BEING CHARGED FOR IS AND BEING PUT ON HOLD AND LISTENING TO LOUD AWFUL HOLD MUSIC AND ANSWERING SECURITY QUESTIONS TO PROVE WHO I AM, I'VE CONTACTED THEM SO OFTEN THEY PROBABLY KNOW WHO I AM BETTER THAN I KNOW MYSELF NOW AND IT NOW APPEARS THAT THERE IS INFORMATION THAT THEY SHOULD HAVE TOLD TO ME AND THEY HAVN'T. ALSO THE FACT I CAN'T PHONE A SHOP THAT SELLS PHONES IS QUITE FRANKLY ALARMING.
I felt it necessary to place that in block capitals to show how angry I am with them right now and chances are I'm going to be getting even more angry with them.
Seriously DON'T EVER get a phone from them.
Jimmi, just end the contract with them, no matter how much it costs to end the contract.
It's unacceptable for a phone to be held for that long. Honestly, just end the contract and buy a new phone.